12 December 2011

The Don’ts of a Christmas Do

Office Christmas parties.  Depending on where you work, and of course who you work with, they can either be a chore, an obligation that you are forced to attend or a fun time you look forward to every year.

At my office we all love a good time, from the office junior right to the owners of the firm.  We try to make sure we all go out every few months.  It helps with the whole “team spirit” thing I think.  A happy office is a productive office and all that.

We have two Christmas parties every year.  One which the staff pay for themselves, with drinks supplemented by the owners, and another for all the offices, with all food and drink for free.

Surprisingly however, it is the staff paid for parties that always have the gossip and all the events.

I’ve just had my yearly office party this weekend, which inspired the post today.   It went on the usual format, Christmas meal after works, then hit the bars and a club if we make it that far.

Drinks-a-plenty, dancing, general silliness and pranks are always on the go and are encouraged.   The silliness and pranks are usually after a shot or two but we all have a great laugh, owner and worker alike.

What always surprises me, are the people that forget, even though they are out on “their time” and drinking, that they are still out with the boss.  If you are wrong kind of drunk (after one drink or ten), then surely, you would either avoid the work do altogether, or just have a couple and leave it at that.

I say this as we have that type at my office.  The wrong type of drunk.  Too loud, too aggressive, the damn irritating type.  The type you need to babysit.  Being this type of drunk around your friends or family is one thing, they at least know how to handle you, but out with colleagues, and your boss is another. 

After a night spent babysitting this person on Friday night I have complied a “Don’t Do” list for work Christmas parties.  Mainly because it irritated the hell out of me.
  • If you can’t handle your drink, don’t drink or don’t come;
  • Tinsel on Christmas trees is not for stealing for your own Christmas tree;
  • If you are on the floor more than you are standing up, go home;
  • Don’t argue/insult the boss.  They will remember in the morning, even if you do not;
  • Don’t start an argument with a colleague over something stupid, they too will remember in the morning;
  • If you haven’t brought enough money out with you, don’t steal other people’s drinks.  Also on those lines, have enough money to get you home;
  • Finally, if you are over 20 and you still need babysitting when you drink, maybe work parties are not the place for you.
I’m giggly and happy after a few drinks.  I like to dance, am up for silly things and can generally be talked into a lot after a few (don’t read too much into that one, haha).

I am not the usual passive aggressive type and this is clearly a passive aggressive rant here, but I wanted to get it off my chest rather than cause office dramas.  Thankfully, my blog is not read at the office, they don’t know it exists and are not the blog reading type.

The drunken one is not going to the free office party this weekend, thank Christ, so I can eat, drink and be merry all I like.  Passive aggressive rant over.  Am aware I sound like a bit of a cow.

6 December 2011

I Want that First Hit

Soooo, was looking over the races for next year, well primarily of course  to see the BBC/Sky distribution.  Here’s the list, although if you are an F1 fan, shame on you if you haven’t already seen it!

Race Circuit Date Channel
1 Australian Grand Prix Albert Park, Melbourne March 16-18th Sky
2 Malaysian Grand Prix Sepang International Circuit March 23rd-25th Sky
3 Chinese Grand Prix Shanghai International Circuit April 13-15th BBC/Sky
4 Bahrain Grand Prix Bahrain International Circuit April 20th-22nd Sky
5 Spanish Grand Prix Circuit de Catalunya May 11-13th BBC/Sky
6 Monaco Grand Prix Monte-Carlo May 24-27th BBC/Sky
7 Canadian Grand Prix Montreal June 8-10th Sky
8 European Grand Prix Valencia June 22nd-24th BBC/Sky
9 British Grand Prix Silverstone July 6-8th BBC/Sky
10 German Grand Prix Hockenheimring July 20th-22nd Sky
11 Hungarian Grand Prix Hungaroring July 27-29th Sky
12 Belgian Grand Prix Spa-Francorchamps August 31st-September 2nd BBC/Sky
13 Italian Grand Prix Monza September 7-9th Sky
14 Singapore Grand Prix Marina Bay September 21st-23rd BBC/Sky
15 Japanese Grand Prix Suzuka October 5-7th Sky
16 Korean Grand Prix Korean International Circuit October 12-14th BBC/Sky
17 Indian Grand Prix Buddh International Circuit October 26-28th Sky
18 Abu Dhabi Grand Prix Yas Marina November 2nd-4th BBC/Sky
19 United States Grand Prix Circuit of the Americas November 16-18th Sky
20 Brazilian Grand Prix Interlagos November 23rd-25th BBC/Sky

The best races still on the BBC are of course Monaco, Silverstone, Spa, Brazil with Sky getting  Australia, Hockenheimring, Hungaroring and Monza. 

It isn’t a bad split, although am not happy that the first two races are on Sky.  Losing the first race is a real disappointment, it has become an institution with my F1 group of friends.

The race ritual of all coming together, drinks the night before, hot dogs during the warm up, waiting for that “Dum, dada dum dadadadada dum”.  The first race is always filled with a wave of excitement.  The whole season is laid out before you and it is a special feeling.  That first hit of the season after the Winter break, it’s intoxicating.

Going to a pub to watch the race just isn’t the same for me.  I have my race rituals, and they don’t include being in a pub.  Watching a race with the inevitable person in the back saying “They just go round and round” or my most hated “I could do that, there is no skill involved” is not going to play. I may not be responsible for my actions.

But, short of selling my soul to the devil or my body on the street I cannot afford Sky next year.  Am hoping to broker a deal with one of my F1 friends to pitch in on her Virgin deal so we can see the races the way we want to.

They say the best things in life are free, well in the case of Formula One, some of the best things, you have to pay for.


2 December 2011

We have a Soul Too

This is a blog coming from the person on the other side of the phone.

In my line of work I deal with the general public on a daily basis, both on the phone and face to face.  I deal with people from all walks of life, from the rich to the poor, from the criminal to your average law abiding citizen.

What all of these people have in common is the inability to be polite on the phone.  Anyone who deals with the general public know the type.  The person who thinks that shouting, nastiness and general rudeness will magically make things happen faster, rectify problems and generally will get them what they want.  Let me give you a very large tip here, it doesn't.

Over the years I have been shouted at, verbally abused, sworn at, threatened and reduced to tears.  None of these things make me do my job better and they will not make me want to help you.

I know it is tempting when you have a problem and have to ring a company to chase a response or complain to shout at the person on the other end to get a more immediate response.  You may be angry about an issue, but believe me, shouting at the person answering your call is helping no one, except perhaps making you feel better.

When a person calls or comes into my office if they don't shout and say please and thank you like an ordinary human being then I will always go that extra mile to help them.  Obviously the nasty people are helped too, but I'm not going to bend over backwards to help someone who is shouting/verbally abusing me.

It is more often the case that the main result of an abusive call is that the caller themselves gets more angry, gets confused in what they are saying, goes round in circles and nothing is resolved anything.  Everyone loses.

What also irritates me is the amount of times that I will be shouted and/or sworn at by a client, and then once they are transferred to the person dealing with their matter, they suddenly turn into polite, well mannered people.  The monkeys deserve respect too, not just the organ grinders.

So next time you make a call to a company, customer services or whatever, please remember that it is actually a person on the other end of the line.  Because we have a soul too.  Take a breath before you call, don't swear, and we will get along fine.